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VPS4vbiz Service Level Agreement

We believe in backing our promises with real guarantees.

We offer an "Always On!" uptime guarantee because we have invested heavily in the equipment and systems that comprise our hosting platform and we hire only the best and brightest administrators to ensure that our core systems and services are up and running around the clock.

Your hosting service will be available at least 99.7% of the time in any given calendar month, or you will receive a credit* to your account according to the following schedule:

Availability Credit
95-99.7% 25%
90-94.9% 50%
Below 90% 100%

* Credit will be issued for services as charged on a monthly basis, regardless of account billing cycle. Downtime unrelated to our network or hardware is not eligible for consideration.